BenchmarkinginTourismandHospitalityIndustries（K.W.Wober）（2002）

  • 书名：Benchmarking in Tourism and Hospitality Industries
  • 出版社：K.W. Wober (Author)
  • 作者：K. W. Wober
  • 出版年份：2002
  • 电子书格式： PDF
  • 简介：Benchmarking in Tourism and Hospitality Industries, authored by K.W. Wober and published in 2002, provides a comprehensive guide to improving performance in the tourism and hospitality sectors. This essential resource explores various benchmarking methodologies, offering practical strategies and case studies for hotels, restaurants, travel agencies, and other related businesses. Learn how to analyze operational efficiency, enhance customer satisfaction, and gain a competitive edge through effective benchmarking techniques. Ideal for students, professionals, and anyone seeking to optimize their business performance in the dynamic tourism and hospitality industries.
  • ISBN：9780851995533
  • 下载地址（点击下载）：
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